I always find that being in another place gives you a whole new set of daily routines. One that did not translat too well to being in Greece was taking time to read books.
I have however now finished one of the books I brought done here, the slimest one: Full koll på mailen. It is a book I bought when I realized that I more or less do all my work through emails, and wondered if there aren’t any guides to leadership through email. There weren’t. Not what I found at least. I did however find the above mentioned book, which is about how to write and behave in electronic conversations.
There is also a small chapter devoted to being a boss and using emails.
I was sceptical to the book to start with. I usually only read books I have gotten recommended, and this one I searched for and bought without knowing anything about it. However, it turned out to be a good buy.
The book talks about a lot of things that can seem to be common sense. But, as always, common sense is not something given. So it is good to read that yes, it is important to have a friendly tone, and yes, you should start your letters with “hi” and finish with an apporiete ending (because it shows that you take your time when writing, and it therefore conveys importance to the letter)
A lot of details like these, but they are good to hear.
The things I take to me the most from the book:
- There are 3 golden rules – 1) avoid creating distance to the person you are writing too 2) think about the other persons needs 3) treat the “email room” as a limited resource, and don’t just send emails because you can.
- The book also stretches the need for good emails, avoiding to many recipients, and just talking about one topic at a time. And that you really, really, should avoid arguments through letters.
So overall it was, actually, a very good read. At 88 small pages (not even A5!), you can easily read it in under 1 hour, and I would recommend it to everybody who works with a computer. For even if you don’t think about it, a lot of our work nowadays is about getting and replying to emails.
The book is from 2 Danish authors (I think) and I haven’t seen it in any other language. So the link above is to the Swedish version.